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Pricing & BillingPricing Overview

Pricing & Billing

Transparent, fair pricing that scales with your business. Start free and upgrade as you grow.

Plans

For detailed feature comparisons and current pricing, visit the Pricing Page . For enterprise or custom needs, contact us.

How Billing Works

Monthly Billing Cycles

  • Billing Period: All paid plans are billed monthly on the same date each month
  • Usage Reset: Your event count resets to zero at the start of each billing cycle
  • No Rollover: Unused events don’t carry over to the next month
  • Proration: Plan changes are prorated when you upgrade or downgrade mid-cycle

Event Counting

What counts as an event?

  • Each page view on your website with our tracking script
  • Any custom events that you send to our API
  • We automatically filter out bot traffic and spam, these DO NOT count towards your event limit

Payment Processing

We use Stripe for secure payment processing, which means:

  • Secure Payment: Industry-standard encryption and security
  • Multiple Payment Methods: Credit cards, bank transfers, and more
  • Global Support: Accepts payments from customers worldwide
  • Automatic Billing: No need to manually pay each month
  • Easy Management: Update payment methods and view invoices anytime

There is no usage based pricing, you pay a fixed price for your plan and you can upgrade, downgrade or cancel at any time.

Frequently Asked Questions

Plan & Pricing Questions

Q: Can I change plans anytime? A: Yes! You can upgrade and downgrade your plan instantly through our billing portal. See our changing plans guide for more information.

Q: What happens if I exceed my plan limit? A: We provide grace periods and won’t immediately cut off service. You’ll receive notifications as you approach limits, and we’ll work with you to find the right solution.

Q: Do you offer annual billing discounts? A: Currently we only offer monthly billing. Annual billing options may be available in the future. We’re always looking for ways to improve our pricing and offer more value to our customers.

Q: Can I cancel anytime? A: Yes, you can cancel your subscription anytime. You’ll retain access until the end of your current billing period. See our cancellation guide for details.

Billing & Payment Questions

Q: When will I be charged? A: Your first charge occurs when you upgrade to a paid plan. Subsequent charges happen monthly on the same date.

Q: Can I get a refund? A: We evaluate refund requests on a case-by-case basis. Please contact support to discuss your situation.

Q: Where can I view my invoices? A: All invoices are available through Stripe’s secure customer portal, accessible from your billing settings. See our subscription management guide for details.

Q: What payment methods do you accept? A: We accept all major credit cards and other payment methods supported by Stripe in your region.

Need Help?

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