Subprocessors
Last updated: January 12, 2025
This document is provided in multiple languages for convenience. In case of discrepancies, the English version shall prevail.
Betterlytics engages a limited number of carefully selected third-party service providers (subprocessors) to help deliver our analytics platform. This page lists all subprocessors that may process data on behalf of our customers.
Our Commitment
We only work with subprocessors that meet our strict privacy and security standards. All subprocessors operate under data processing agreements and implement appropriate technical and organizational measures to protect your data.
Current Subprocessors
The following third-party services are authorized to process data on behalf of Betterlytics:
| Subprocessor | Purpose | Data Location |
|---|---|---|
| Hetzner | Cloud infrastructure and server hosting | Germany (EU) |
| Stripe | Payment processing for subscriptions | USA (Standard Contractual Clauses) |
| MailerSend | Transactional email delivery | EU |
| Cloudflare R2 | Session replay storage (opt-in feature only) | EU data centers |
Changes to Subprocessors
We will update this page when we add or remove subprocessors. If you have subscribed to Betterlytics services, we will notify you of any changes to this list in accordance with our Data Processing Agreement (DPA).
Data Protection Measures
- All subprocessors operate under data processing agreements in accordance with data protection standards
- We prioritize EU-based providers to minimize data transfers outside the EU
- Where data transfers to third countries occur, appropriate safeguards (such as SCCs) are in place
Questions?
If you have questions about our subprocessors or data processing practices:
Email: legal@betterlytics.io
🇪🇺 Made and hosted in the European Union
Data Processing Agreement · Privacy Policy